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SUNJava Identity Suite OverviewEffectively managing user identities and their access to enterprise resources has become a critical requirement for competing in today’s business environment. Organizations are increasing the number of customers, employees, partners, and suppliers that are allowed access to critical information resources, yet at the same time they must protect sensitive data. The challenge is to open up the enterprise to new ways of conducting business while simultaneously ensuring that its information assets remain secure. Sun’s identity management solutions streamline and simplify the process of managing user identities across all varieties of computing infrastructures and application environments. They eliminate costly manual approaches to creating, maintaining, and deleting identity data, enabling organizations to increase accessibility while maintaining tight security. ![]() To help ensure compliance with regulatory requirements, Sun’s identity management offerings provide centralized control, complete visibility into access privileges, and consistent enforcement of identity management policies. Sun’s identity management solution delivers superior end-to-end identity management capabilities. It provides all of the core functions and services required by enterprises to use, share, and manage identity information, and includes the following products:
Sun Java System Identity Auditor, for effective compliance, lowered risk and improved audit performance, day in and day out. Sun Java System Access Manager, for access control, single sign-on, and federation Sun Java System Directory Server Enterprise Edition, for directory services, security and failover, and password synchronization with Microsoft environments |
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TeamQuestOverviewPerformance management and capacity planning software for IT Service Optimization. TeamQuest Performance Software is a suite of four integrated products that help organizations optimize IT services, from performance management and reporting to event monitoring and capacity modeling. Products can be used individually or in combination to address various needs, and they scale to thousands of servers in complex, heterogeneous and virtualized environments. TeamQuest Model offers both analytic and simulation modelling capabilities to accurately predict the resources required for consistent service delivery at appropriate risk levels.TeamQuest Model predicts the impact of configuration changes, consolodation options, and varying demand levels without requiring hardware to be configured or artificial loads to be applied. Predictions are typically accurate to within +/-5%. TeamQuest IT Service Analyser offers both real-time and historical capabilities for proactive IT service performance analysis, problem diagnosis, root cause analysis, drill down, and reporting. You can easily drill down across multiple, heterogeneous infrastructure components to isolate the root cause of service performance problems, regardless of where various components may reside. IT Service Analyzer is a rich Web application, providing a desktop-quality user interface accessible from anywhere via a Web browser. TeamQuest IT Service Reporter offers a highly interactive, Web-based user interface for creating and customizing reports to distribute via the Web or in PDF or Excel formats. You can customize reports with your company logo and explanatory text to personalize them for various audiences. These dashboard-style reports communicate performance status and service level achievement at a glance. TeamQuest Alert is a system performance console that quickly highlights the health status of a large number of systems through performance monitoring and alarm event management. It automatically evaluates the performance of each of the monitored servers based on built-in rules of thumb, and then displays text and colour indicators to show good and poor performance. Once a problem is detected, users can drill down to related performance information and user activity for rapid top-down analysis. For more information go to the TeamQuest downloads section. |
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Vantage Service ManagerOverviewImproving the quality of IT dependent business processes Vantage Service Manager measures IT service quality, aligns IT with the business and optimizes IT dependent business processes. This dramatically reduces costs, improves business efficiency, and prioritizes IT resources and services so the return to the business is the greatest. Vantage Service Manager (VSM) integrates with any network and systems management tool and allows organisations to easily manage service levels and to provide detailed management reports. Quality shortfalls are highlighted by VSM, which then uses Six Sigma quality management processes to make necessary improvements. The information about service quality is shared with IT executives, business process owners and alike using VSM real-time digital dashboards. This keeps managers informed of problems, and allows them to take the necessary mitigating steps. Many companies have bought Vantage Service Manager to reduce cost of service provisioning by utilizing the systems management tools embedded with their applications and replace the expensive proprietary management products from third parties. ![]() Vantage Service Manager provides:
Service Level Management Detailed service and service-level reporting Automatic correlation of objects to business services Real-time service visualization of problems to technical staff, business people, and end-users Real-time service views displaying business impact and cost of any issues Measurement of the quality, speed, & effectiveness of your business. Enables improvement of quality, speed, & effectiveness through ITIL & Six Sigma Integration and enhancement of any existing systems, network and application management tools Integration with helpdesk applications and CMDB's Agent-less integration of technical and business information from any other system, application or device Service and event management dashboards and consoles Implementation of VSM will allow companies to:
Align IT with the business, improving the return on investment (ROI) of IT. Focus IT resources on maintaining service for critical to quality business processes. Reduce costs through the removal of redundant management applications. Let business process owners to see the consequences of IT problems on the business and let them initiate tactical actions to mitigate any disruption to business service. Let business process owners have access to operational metrics supporting real-time decision-making. Support ITIL Service Delivery and integrates with ITIL Service Support Utilize the Six Sigma approach to quality service management |
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Newsand EventsSX ComplianceView for real-time compliance reporting SX ComplianceView provides real-time and historical compliance reporting. The product is fully customisable enabling reporting for any industry or regulatory body. For more information see the 'Products' section of this website. SXC signs agreement with UC4 Adding business process automation to its solutions portfolio. UC4, the largest scheduling company, has two complimentary products that address enterprise production automation and business process automation - UC4 Operations Manager and UC4 Applications Manager....more SXC releases two new Windows adaptors for Vantage Service Manager. Windows Performance Adaptor and Windows Event Log Adaptor. These adaptors provide comprehensive Windows monitoring that enhances Vantage Service Manager's Windows capability and enables our customers to significantly reduce the overall cost of managing their Windows servers. The product is available to all Compuware partners and customers. Contact SXC for details. |
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SXCPartnersTo enhance our delivery capabilities and add significant value to our customers, SXC has established relationships with leading technology providers. Through these mutually beneficial relationships, SXC can offer its customers further insight into established and emerging technologies. TechnologyPartnersAruba - leaders in enterprise wireless and wireless security. Centrecore - IT solutions from the insiders. Compuware - powerful solutions for Enterprise IT. LogRhythm – comprehensive log management and analysis. Ni2 - valuing IT Infrastructure. q-delta - experts in user provisioning and workflow solutions. SUN Microsystems - everyone and everything connected to the network. TeamQuest - IT performance optimisation. Tideway Systems - mapping business applications to underlying infrastructure. UC:4 - business process automation. |
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