Vantage for Business Service Management correlates disparate data sources across multiple platforms and delivers real-time and historical business-relevant information. 

Value

• Map critical business processes to the supporting IT services and applications with easy-to-use service model.
• Deliver customized real-time and historical information to the right people with dashboards, reports and alert notifications.
• Quantify the business impact in monetary terms, productivity rate with end users and customers' experience.
• Ensure critical business services remain available and performing during business peak periods with flexible calendaring.
• Unify IT operations by correlating the plethora of monitoring tools data including CMDBs, auto discovery and service desks technologies.
• Continually improve the service quality delivered with automated Six Sigma techniques integrated with key ITIL processes.

The Compuware Difference

Single Integrated BSM Solution

The only solution that combines end-user experience monitoring and application performance management for optimized service delivery.

Business-Driven Approach

This top-down approach ensures that IT services are well integrated with business objectives.

Continual Service Improvement

Vantage is the only management technology with automated advanced Six Sigma techniques.